When should I create a support ticket?
If you notice any technical issue or you are having problems with the website, please report the problem by submitting a support ticket.
We will fix it as soon as we can to provide the best possible user experience.
Please note that the help desk is not setup for answering your questions outside of the Live Stream Profits content and that are of a more strategic nature such as building your internet business in general etc. For questions of that nature, we encourage seeking one-on-one consulting support.
How long does it take to get a response?
Usually, it takes 24-48 hours to get a reply. You may not get a reply on the weekend. Please be patient, wait for our reply and don’t open a second support ticket.
"I haven't gotten a response yet!"
We will answer all tickets submitted. Please don’t duplicate your ticket or send us several tickets at once with the same request.
When creating a support ticket, please be as detailed as possible, let us know
- your name
- the email address you used for payment
- a detailed description of the issue faced, and
- your receipt number
We'll be more than happy to help you out!
"I can't log in to the website"
Here are a few things you should check :
- Make sure your caps lock is not on.
- Check your email inbox for the confirmation email with your account name and password.
If you forgot your password, you can also request a new one on the login page.
If you tried all of this and still can’t log in, please open a support ticket.
"How do I cancel my membership?"
We absolutely hate to see you go. Anyway, if you want to cancel your membership for any reason, please open a support ticket, let us know and we will find a solution.
"How do I get one-on-one coaching for my internet business?"
To help take your business to the next level, you should definitely consider our exclusive, custom-tailored VIP Coaching.
To have an experienced marketer on your side is invaluable and this would fast-track your success.
Of course, this kind of exclusive coaching does come with an investment, but is also very affordable in light of the massive value it provides, starting as low as $997.
We choose people who we work with carefully, primarily to ensure that there is a mutual fit and that we feel we are in a position to help while gauging that you have a mindset of receiving and implementing this exclusive guidance.